Shipping

 We insure all items. When your order is in transit to you, shipment is always risk-free.

• Handling Time:
  

At P'Jani Diamonds we comprehend the significance of getting your buys to you on schedule. Therefore, all our orders are dispatched within 24-48 business hours after payment is completed and confirmed. Additional processing time may be required if the customer has made a change or adjustment request or if the order is being shipped to an international address.

Handling and processing time is not counted in transit time when upgrading to an expedited shipping method. For example, if the second day shipping option is selected for an order, transit time begins after the order is processed and shipped.

• Delivery Status due to COVID-19

All deliveries operate according to schedule. However, there may be delays due to local regulations. We also take additional precautions such as frequent hand washing, cleaning of equipment and the use of disinfectants before and after each shipment to ensure the safety of our customers and team members.

• Domestic Shipping(*)

This policy applies to the domestic order; to be shipped within the United States. P'Jani Diamonds offers FREE standard shipping on all domestic orders.

Shipping Options

Domestic Shipping (Within USA)

The delivery date is based on the time the package leaves our shipping department. Please check the estimated delivery days on our product page before placing your final order.

Select the delivery date according to your preferences in the cart.

• Exceptions to our delivery time frame:

Natural disasters or adverse weather conditions may delay or postpone our deliveries. Pjanidiamonds.com will not be responsible or reimburse for shipping costs based on such delay.

• APO, FPO, DPO, PO boxes, and US Territories

We ship orders to APO, FPO, DPO, PO Box and US territories via USPS Priority Mail with Shipping Confirmation. It usually takes about 7-10 working days for the order to arrive at its destination. Arrival time (arrive by date/estimated delivery date) shown for US addresses only and does not apply to APO, FPO and DPO addresses. 

• Payment Methods

For your convenience, we offer the following payment methods:

Credit cards/Debit cards: American Express, Visa, MasterCard and Discover

Other payment methods: Amazon, PayPal, Sezzle

• Security Protocol:

For the safety of the cardholder and our company, all orders paid by credit card undergo a security check once the order is placed. This process is handled by our securities team and processing may be delayed for higher value orders.

• All Shipments are Insured

Every item is fully insured. All deliveries are made only to physical business or home addresses.

An adult signature is required for all P'Jani Diamonds items / orders for added security.

• For Your Protection

As a security precaution to protect our customers from fraud, there may be slight delays in the shipment of certain orders due to the verification process. For orders that must be delivered to a destination other than the billing destination, we confirm that your credit card or finance company has this alternate delivery address on file.

In those cases where you feel your delivery has been delayed, please contact our customer service and help us expedite your order.

• Address Changes: 

Due to the regulations of our payment processors, we are no longer able to change the delivery address after receiving the order.

• Sales Tax

P'Jani Diamonds is obligated and required to collect sales tax on order shipped to addresses located in the state of Georgia. Please consult your state’s tax laws for more information on which purchases are subject to sales tax.  

If you are shipping to addresses in these locations, tax will be charged on the item price minus discount (when discount is applicable). Tax rates within countries vary.